Flag_of_Alabama.svg
An official website of the Alabama State government.
Here's how you know

The .gov means it's official

Government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on an official government site.

The site is secure

The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

  • Homepage
  • >
  • I made a payment in error to the incorrect tax type (estimate, return, billing), tax year or made two-payments. How do I get this corrected or get a refund for my payment in error?
View All Individual Income Tax, Payments FAQs

I made a payment in error to the incorrect tax type (estimate, return, billing), tax year or made two-payments. How do I get this corrected or get a refund for my payment in error?

If you made two payments to the same tax year and there is an overpayment of your tax liability, then a refund will automatically be approved for the overpayment. Overpayment of tax liabilities are usually sent by paper check to the current address in our system. If you need to make a change to a payment, you may contact our office for assistance at 334-353-0602 or 334-353-9770.

If you made two payments to the same tax year and there is an overpayment of your tax liability, then a refund will automatically be approved for the overpayment. Overpayment of tax liabilities are usually sent by paper check to the current address in our system. If you need to make a change to a payment, you may contact our office for assistance at 334-353-0602 or 334-353-9770.

Related FAQs in Individual Income Tax, Payments
    • You must train a minimum of 30 hours each year through either of these methods:
      • Participate in organized training in a class approved for use in fire service or emergency medical services in providing service as a firefighter.
      • Participate in organized training in a class approved for use in rescue squad and emergency medical services in providing service as a rescue squad member.
    • The Volunteer Emergency Responders Tax Credit is a tax credit available to a qualified volunteer firefighter or a qualified rescue squad member. To be qualified, you must meet certain criteria as a volunteer firefighter or an emergency medical technician or paramedic and obtain certain approved training each year.
    • Individuals may be required to substantiate that eligibility requirements have been met for each year in which the credit is claimed.
    • You should report the approved credit amount on the Schedule OC when you file your Alabama tax return.
    • ALDOR will review and verify credit requests in the order that they are received. We will send an email and/or My Alabama Taxes message to the email address/account used to submit the credit request when this process is complete.
      • If the credit amount requested is reduced or if the credit request is disallowed, we will provide additional information  through My Alabama Taxes.
    • If approved, you should claim the amount approved on your Alabama tax return.
    • You can obtain a copy of the certificate at Forms.
    • Yes. You must apply for the credit each year for which you are planning to file an Alabama tax return and claim the credit.