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  • What should I do if I don’t have an IRP/IFTA eFile password, have forgotten or lost it?
View All IRP-IFTA FAQs

What should I do if I don’t have an IRP/IFTA eFile password, have forgotten or lost it?

You can request a password for IRP/IFTA eFile by contacting the Department here or call (334) 242-9000, choose option #4 and a new password will be assigned to you. If you previously had a password and you obtain a new one, your old password will become invalid. You must have a current IRP/IFTA account in order to be assigned a password. If you have forgotten or lost your password, it can be recovered by using the “forgot password” function on the login screen.

You can request a password for IRP/IFTA eFile by contacting the Department here or call (334) 242-9000, choose option #4 and a new password will be assigned to you. If you previously had a password and you obtain a new one, your old password will become invalid. You must have a current IRP/IFTA account in order to be assigned a password. If you have forgotten or lost your password, it can be recovered by using the “forgot password” function on the login screen.
Related FAQs in IRP-IFTA
You will be able to access your IRP renewal application online the first day of your renewal month. IFTA accounts can be renewed starting in November just prior to the registration year.
IFTA quarterly tax returns can be filed beginning on the first day after the quarter has ended.
Yes. If you log out of eFile before you complete your IFTA return, you can later complete the return by selecting resume from the customer dashboard.
Yes. You will have 30 minutes to complete your transaction (with the opportunity to add additional time).
Reporting Quarter Due Date January, February, March April 30 April, May, June July 31 July, August, September October 31 October, November, December January 31 If you file or pay late, you may be subject to interest and penalty.
The IRP/IFTA eFile service is available all hours of the day except for brief periods when the system is being updated. If you attempt to access the system and are told the system is unavailable, you should try again in 30 minutes.