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FAQ Categories / Tax: Individual Income Tax

    • You must train a minimum of 30 hours each year through either of these methods:
      • Participate in organized training in a class approved for use in fire service or emergency medical services in providing service as a firefighter.
      • Participate in organized training in a class approved for use in rescue squad and emergency medical services in providing service as a rescue squad member.
    • The Volunteer Emergency Responders Tax Credit is a tax credit available to a qualified volunteer firefighter or a qualified rescue squad member. To be qualified, you must meet certain criteria as a volunteer firefighter or an emergency medical technician or paramedic and obtain certain approved training each year.
    • Individuals may be required to substantiate that eligibility requirements have been met for each year in which the credit is claimed.
    • You should report the approved credit amount on the Schedule OC when you file your Alabama tax return.
    • ALDOR will review and verify credit requests in the order that they are received. We will send an email and/or My Alabama Taxes message to the email address/account used to submit the credit request when this process is complete.
      • If the credit amount requested is reduced or if the credit request is disallowed, we will provide additional information  through My Alabama Taxes.
    • If approved, you should claim the amount approved on your Alabama tax return.
    • You can obtain a copy of the certificate at Forms.
    • Yes. You must apply for the credit each year for which you are planning to file an Alabama tax return and claim the credit.
    • If you qualify, you must pre-certify your credit prior to filing your Alabama tax return, by submitting a completed copy of the Emergency Responders Tax Credit Certificate to the Alabama Department of Revenue (ALDOR) through My Alabama Taxes. Note: If you are signing the certificate as both the Volunteer Emergency Responder and the certifying supervisor, documentation should be included to verify that you are the department head.

 

    • Pre-certification can be completed with or without a My Alabama Taxes account, but the submission MUST be made for the taxpayer listed on the certificate, even when filing a joint return. Read detailed instructions for submitting credit requests through My Alabama Taxes.
    • No, the credit cannot be combined if you have multiple certifications and/or licenses.
    • The credit is $300 for a taxpayer who is a certified volunteer firefighter or a licensed EMT-Basic.
    • The credit is $600 for a taxpayer who is a certified volunteer firefighter II or a licensed Advanced EMT or EMT-Paramedic.
    • It is important to note that the credit is not refundable or transferrable, nor can it decrease a taxpayer’s tax liability to less than zero.
    • You may claim the credit January 1, 2023, through the 2027 tax year, unless extended by an act of the Legislature.
    • A Qualified Volunteer Firefighter is an active volunteer firefighter;
    • A member of a volunteer fire department as recognized by the State Forestry Commission;
    • Certified by the Alabama Firefighter’s Personnel Standards and Education Commission as a firefighter or licensed by the Alabama Department of Public Health as an Emergency Medical Services Provider.
    • A Qualified Rescue Squad Member is an active member of an organized rescue squad of a city, town, county or other subdivision of the state or a public corporation;
    • A member of the Alabama Association of Rescue Squads (AARS);
    • Licensed by the Alabama Department of Public Health as an Emergency Medical Services Provider.

Yes, Alabama allows resident individuals to claim a tax credit for income taxes imposed by other states. This credit is claimed on Form 40, Schedule CR. A copy of the other state’s return and a copy of the state Schedule K-1 should be included as documentation of this credit.

If the individual does not file an individual income tax return in the other state or the state provides an exclusion of income, include a proforma return calculating the tax at the other state’s rate and a copy of the state Schedule K-1 as documentation of this credit.

Note: Any Pass-Through Entity tax deducted on the Pass-Through Entity’s federal return, which reduces the taxable income reported on the owner’s K-1, should be added back to compute Alabama taxable income.

Individual taxpayers needing assistance with the credit claim process or who have questions about available tax credits should call the Individual Income Tax Audit and Appeals Division at 334-353-9770.

Individuals that have a My Alabama Taxes account should complete the following steps:

  • Log in to using your user ID and password.
  • Scroll to the Individual Income Tax portion of the page and select “Submit a Credit Claim” located in the Tax Incentives box.
  • Enter the information requested for the credit claim: Credit Type, Filing Period, Credit Amount, and upload attachments (include documentation received to verify the authorization of the credit). Select “Next.”
  • Review the information entered in Step 4. Select “Previous” to edit the information or select “Submit” to send the credit claim through for review.

 

Individuals that do not have a My Alabama Taxes account and are unable to create one should complete the following steps:

  • Go to the My Alabama Taxes homepage (www.myalabamataxes.alabama.gov).
  • Scroll to the “Individuals” box and click “Submit an Individual Credit Claim.”
  • Enter the requested taxpayer information: full legal name, Social Security number, email address, and contact number. Select “Next.”
  • Enter the requested information for the credit claim: Credit Type, Filing Period, Credit Amount Requested, and upload attachments (include documentation received to verify the authorization of the credit). Select “Previous” to return to Step 3 to edit the information or “Next” to review the credit claim.
  • Review the information entered in Step 4. Select “Previous” to edit the information or select “Submit” to send the credit claim through for review.

If the credit is from a Schedule K-1 issued by a pass through entity, the credit claim will be submitted by the pass-through entity, and no action is required by the individual. The credit claim must be submitted by the entity and approved by the Alabama Department of Revenue before the credit will be allowed on an individual’s income tax return. The pre-certification process must be completed by each entity that was allocated a credit until the credit is allocated to the individual claiming the credit. Additional information about credit pre-certification for pass-through entities can be found at https://revenue.alabama.gov/tax-incentives/.

These credits will be subject to an approval process when the tax return is filed claiming the credit. The following are credits that do not require pre-certification by an individual income taxpayer through My Alabama Taxes:

 

  • Alabama Adoption Tax Credit
  • Credit for Transferring from Failing Public School to Nonfailing Public or Nonpublic School
  • Alabama Accountability Act Credit – Scholarship Granting Organization (SGO) portion*
  • Investment Credit (Alabama Jobs Act)**
  • Port Credit
  • Credit for Taxes Paid to Other States
  • Dual Enrollment Credit
  • Growing Alabama Credit***
  • Innovating Alabama Credit***
  • Rural Physician Credit
  • Alabama Enterprise Zone Act Credit
  • Credit for Taxes Paid to a Foreign Country
  • Income Tax Capital Credit

 

*Alabama Accountability Act Credit – Scholarship Granting Organization (SGO) portion - The process for reserving a donation to an SGO remains unchanged. Only pass-through entity filers are required to complete the new pre-certification process in My Alabama Taxes for donations made to an SGO when the Alabama Accountability Act Credit is passed through to its members.

 

**Investment Credit (Alabama Jobs Act) – The approval of this credit is managed through the Department of Commerce. Once the Department of Commerce has approved the annual certification, ALDOR will notify the investing company to complete an allocation schedule through My Alabama Taxes. See https://revenue.alabama.gov/tax-incentives/.

 

***Growing Alabama Credit and Innovating Alabama Credit – The process for reserving a donation to an EDO remains unchanged.

All credits that require pre-certification must be submitted through My Alabama Taxes. Individual filers can remit the necessary information through their individual income tax account in My Alabama Taxes, or by selecting the “Submit a Credit Claim” option from the “Other links” menu in My Alabama Taxes. The credits that require pre-certification by individual income tax filers are:

 

  • Coal Credit
  • Full Employment Act of 2011
  • Veterans Employment Act – Employer Credit
  • Veterans Employment Act – Business Start-up Expenses Credit
  • Qualified Irrigation/Reservoir System Credit
  • 2013 Alabama Historic Rehabilitation Tax Credit
  • Apprenticeship Tax Credit
  • 2017 Alabama Historic Rehabilitation Tax Credit
  • Railroad Modernization Act of 2019
  • Storm Shelter Credit
  • Volunteer Emergency Responders Tax Credit
  • Neighborhood Infrastructure Incentive Plan Credit*
  • Alabama Film Rebate

 

*The Neighborhood Infrastructure Incentive Plan Credit – This credit expired in 2015. However, there may be some individual income tax filers that still qualify to claim this credit since there is a 10-year period over which the credit can be claimed.

 

Ex-spouses remain individually liable on a final assessment entered on a joint tax return, even if the parties have mutually agreed that only one of the parties will be responsible for payment. Such decisions are not binding on the Alabama Department of Revenue.

Follow the instructions at the bottom of the most recent billing letter you receive from the Collection Services Division. If you have any questions, contact a Revenue Compliance Officer by calling 334-353-8096. Checks or money orders should be made payable to the Alabama Department of Revenue. Always write your assessment number and account number on the check. When using a social security number, mask the number using the following format: XXX-XX-1234.

Mail your payment to the following address:
Alabama Department of Revenue
Collection Services Division
P. O. Box 327820
Montgomery, AL 36132-7820

To make payments and view your account online, visit My Alabama Taxes.

Need to visit in-person? Click here to locate your nearest Taxpayer Service Center location and make an appointment.

Any company signed up to use My Alabama Taxes with a Master Web Login should submit garnishment answers and/or payment online directly through the My Alabama Taxes website.

Identity theft occurs when someone obtains your personal information - such as your social security number, credit card or bank account numbers, passwords, etc. to defraud or commit crimes. You might be a victim of identity theft if:

  • Someone else has filed a tax return in your name;
  • You have an overdue balance or collection action from a year you did not file a tax return;
  • You find confirmed IRS records of wages from an employer you never worked for.

 

IDENTITY THEFT PREVENTION TIPS:

Taxes. Security. Together.

The Security Summit launched an awareness campaign www.irs.gov/individuals/taxes-security-together to better inform you about the need to protect your personal, tax and financial data online and at home. People continue to fall prey to clever cybercriminals who trick them into giving up Social Security numbers, account numbers or password information. In turn, criminals use this information a variety of ways, including filing fraudulent tax returns.

Protect Yourself from Identity Theft

Identity thieves have many ways to obtain your personal information. However, there are a number of precautions you can take to minimize your risk. This video provides five tips you can use to protect yourself against identity theft and fraud.

Other Resources

  • Identity Theft.gov (Federal Trade Commission)
  • Recovering from Identity Theft (Federal Trade Commission)
  • IRS Identity Protection Tips (IRS)
  • Protecting Your Investment (Social Security Administration)
  • Identity Protection: Prevention, Detection and Victim Assistance (IRS)
  • FTC: Tax-Related Identity Theft (Federal Trade Commission)

If you were affected by the IRS Get Transcripts breach, please know that we have taken internal steps within our system, noting that you were affected by the IRS Get Transcripts data breach. You will automatically be notified when ALDOR receives a tax return that has been filed using your Social Security number, alerting you to the possibility that criminals have your information and are using it to steal money from you and the state. You will be sent a verification code and will be asked to verify whether or not you filed a return by going to My Alabama Taxes and clicking on the "Verify My Return" link.

  • Respond immediately to any notice received from ALDOR; follow the notice instructions or call the number provided.
  • If you have not received a notice, contact our Compliance Unit at 334-353-9770.
  • Complete Form INV ID1 - Identity Theft Affidavit and mail to the address on the form.
  • Continue to pay your taxes and file your tax return, even if you must do so by paper. Include with the paper return: the Identity Theft Affidavit; a copy of your picture ID (driver's license or non-driver's ID); and one additional form of identification, such as a utility bill or bank statement.

Once your return is accepted by ALDOR, you may be asked to complete a five-minute ID Confirmation Quiz. The ID Confirmation Quiz is part of an effort designed to protect your identity and your tax refund. Once you have completed the quiz and your identity has been confirmed, ALDOR will continue processing your tax return. Those taxpayers asked to take the quiz will receive notification by mail sent to the address on the return. The notification will include specific instructions for completing the quiz.